Support / 支持

Contact Emir at swifterfit@gmail.com.

Include your app version, iOS version and a short description. Do not send passwords, card details or private family conversations. We have no access to your local writing.

Purchase or restore

In Closer, open Settings → Subscription and restore → Restore purchases, using the Apple Account that made the purchase. Restoring does not purchase again. If Apple has charged you but the app cannot verify access, do not buy again; contact support. Manage renewal in Apple subscriptions. Request eligible refunds at Apple Report a Problem.

AI did not finish

Your writing is kept. Check the connection and retry once, or stop AI and keep writing yourself. A failed generation does not consume a new practice. A safety refusal may mean your situation needs real-world help rather than a rehearsal. Personalized generation requires consent and an active, verified subscription.

Changing phones

Export writing before changing phones or removing the app. Conversations are local, excluded from device backup, and are not synced. Exported text is readable but cannot be imported as app records. Restoring an Apple subscription does not restore local writing.

Immediate danger

Stop the conversation and keep everyone safe. If possible, ask a trusted adult to help. Contact local emergency services if someone is in immediate danger. This app and support email are not emergency services.